Hisham Abdulfattah
Group Chief HR Officer
Jordan
About Me
With more than 20 years of progressive HR leadership
experience across multinational environments, I bring a proven ability to
design and lead group-wide people strategies that directly support business
performance, growth, and organizational resilience.
Currently serving as Group HR Manager for a leading engineering consultancy group operating across eight countries with a workforce exceeding 4,000 employees, I lead HR strategy, governance, and transformation at the group level. My role encompasses workforce planning, HR policy standardization, talent and leadership development, succession planning, HR digitalization, and executive advisory, working closely with Group CEOs, Boards, and regional leadership teams.
Throughout my career, I have successfully built and implemented unified HR frameworks across diverse geographies, balancing global consistency with local regulatory and cultural requirements. I have led large-scale HR transformation initiatives, including the introduction of group performance management systems, leadership and talent pipelines, HR analytics, and the establishment of centralized learning and development platforms. These initiatives have strengthened governance, improved decision-making, optimized HR costs, and enhanced leadership continuity across the organization.
What distinguishes my approach is my ability to operate simultaneously at strategic and executional levels—translating business objectives into practical, scalable people solutions. I position HR as a true business partner, focused not only on compliance and operations, but on enabling growth, managing risk, and building sustainable leadership capability.
I am particularly drawn to organizations with an international footprint and complex operating environments, where a strong Group HR function plays a critical role in alignment, governance, and long-term value creation. I am confident that my experience, leadership style, and international exposure would allow me to add immediate and long-term value to your organization.
Work Experience
Jordan - Amman
Key Results and
Achievements in ACES:
® Led
the design and implementation of a unified Group HR framework covering
organizational structure, job architecture, competencies, and HR policies
across 8 countries.
® Developed
and rolled out strategic manpower planning and utilization models to support
business growth, localization requirements, and cost optimization.
® Introduced
a new Group performance management system, linking performance outcomes with
promotions, rewards, and talent decisions.
® Established
the Group’s first succession planning program, identifying and developing
critical and leadership roles.
® Designed
and launched comprehensive leadership and talent development programs,
including women empowerment initiatives and high-potential talent pipelines.
® Founded
ACES Academy, the Group’s in-house learning and development center,
standardizing training, onboarding, and leadership development.
® Led
HR digitalization and automation initiatives, improving HR reporting accuracy,
analytics, and executive decision-making.
® Developed
and updated Group HR and administrative policies, ensuring consistency,
compliance, and governance across all operations.
® Introduced
HR analytics and executive dashboards to support data-driven workforce and cost
decisions.
Jordan - Amman
Key Responsibilities
Managerial Responsibilities
- Lead and manage Group HR operations across regions, ensuring alignment with corporate strategy
- Supervise and guide regional/branch HR teams, setting objectives and monitoring performance
- Drive implementation of HR strategies, policies, and governance frameworks
- Act as a key partner to senior management on workforce, organizational, and people matters
- Oversee employee relations and ensure consistent, fair, and compliant practices
- Manage HR budgets, resources, and service delivery models (including Shared Services)
- Ensure standardization and continuous improvement of HR processes across the Group
Technical Responsibilities
- Oversee recruitment, workforce planning, and onboarding across regions
- Ensure accuracy and governance of payroll inputs, benefits, and HR administration
- Monitor performance management, talent development, and succession planning processes
- Maintain HRIS integrity and oversee HR reporting and analytics at the group level
- Ensure compliance with HR policies, labor laws, and internal controls across jurisdictions
- Support organizational design, restructuring, and change management initiatives
- Oversee implementation of HR systems, tools, and programs across all entities
Jordan - Amman
To act as a strategic partner to business leaders, driving people strategy, organizational effectiveness, and talent outcomes across the Group, ensuring alignment between HR initiatives and business objectives.
Jordan - Amman
Key Results:
® Played
a key role in organizational restructuring and strategic planning initiatives.
® Designed
and implemented a competency-based performance management system.
® Developed
company-wide job descriptions, career progression frameworks, and salary
structures.
® Introduced
new HR policies and procedures, strengthening governance and operational
efficiency.
® Reduced
overtime costs through the development and implementation of revised overtime
policies.
® Supported leadership and management teams in employee relations, engagement, and organizational development initiatives.
Key Responsibilities
1. Managerial Responsibilities
- Lead and manage HR & Administration functions, ensuring alignment with business objectives
- Develop and implement HR strategies, policies, and workforce plans
- Supervise HR and Admin teams, setting objectives and monitoring performance
- Act as a strategic partner to management on organizational, people, and culture matters
- Oversee employee relations, ensuring fair, consistent, and compliant practices
- Manage budgets, resources, and administrative operations (facilities, services, assets)
- Drive employee engagement, retention, and organizational development initiatives
- Ensure compliance with company governance, internal controls, and local regulations
2. Technical Responsibilities
- Oversee recruitment, onboarding, and workforce planning execution
- Ensure accuracy and control over payroll inputs, benefits, and HR administration
- Monitor attendance, discipline, and implementation of HR policies and procedures
- Lead performance management cycles and support talent development programs
- Maintain HRIS data integrity and oversee HR reporting and analytics
- Manage contracts, employee documentation, and audit readiness
- Oversee administrative operations (office management, facilities, vendor coordination)
- Implement and continuously improve HR processes, SOPs, and service delivery standards
Jordan - Amman
Jordan - Amman